Question 1

What is Sili Solutions?

Accepted Answer

Sili Solutions creates non-slip silicone mats designed to keep your work secure -
whether you’re decorating cakes, transporting boxes, or working in the kitchen.

Question 2

What makes your mats different?

Accepted Answer

Unlike makeshift solutions (like damp towels or frosting), Sili mats are designed for
consistent grip, durability, and reuse - saving time, reducing waste, and improving
precision.

Question 3

What are the mats made of?

Accepted Answer

Food-grade, BPA-free, non-toxic silicone designed for durability, flexibility, and
long-term use.

Question 4

What can I use the mat for?

Accepted Answer

Cake and cookie decorating turntables
Transporting cakes and boxes
Under cutting boards
General kitchen stabilization
Covering bowls (hello, royal icing)
Opening stubborn jars and bottles
Keeping things in place on the go (sliding boxes, groceries, you name it)

Question 5

Will this work with my turntable?

Accepted Answer

Yes! We currently offer 3 convenient sizes to accommodate your needs - 12”, 9”
and 4”.

Question 6

Can I use this for transporting cakes?

Accepted Answer

Absolutely. It helps prevent shifting during transport when placed under boxes or
cake boards.

Question 7

Does it really keep cakes from sliding?

Accepted Answer

Yes! The signature sprinkle-shape textured surface is designed to increase friction
and reduce movement during decorating and transport.

Question 8

Is it sticky or adhesive?

Accepted Answer

No - it’s non-slip, not sticky. It grips surfaces without leaving residue.

Question 9

Will it lose grip over time?

Accepted Answer

With proper care, the mat maintains its grip and performance over repeated use.

Question 10

How do I clean it?

Accepted Answer

Wash with warm, soapy water, rinse thoroughly, and air dry completely before
storing.

Question 11

How should I store it?

Accepted Answer

Keep in a cool, dry place away from direct sunlight. You can reuse the original
packaging or use the included Slap Wrap.

Question 12

Can I customize my mat?

Accepted Answer

Yes! You can choose your own colors and mix-ins to create a completely unique mat. Visit our Contact page to tell us what you have in mind - we'd love to help bring your custom mat to life!

Question 13

How long do custom orders take?

Accepted Answer

Please allow 1 week for production of customized mats.

Question 14

Why are your mats priced the way they are?

Accepted Answer

Each mat is made with high-quality materials and designed for long-term,
repeated use. It’s an investment in consistency, efficiency, and reducing waste.

Question 15

Can I use this with direct heat?

Accepted Answer

It can be used as a trivet, but avoid direct flame or extreme heat exposure.

Question 16

Is this a replacement for proper handling during transport?

Accepted Answer

No - it’s a support tool designed to reduce movement, not eliminate the need for
proper transport practices.

Question 17

Who is this best for?

Accepted Answer

Perfect for cake decorators, bakers, and anyone looking for more stability and
control in their kitchen workflow.

Question 18

Do I really need this?

Accepted Answer

If you’ve ever had a cake shift, slide, or disrupt your decorating flow - this is
exactly what it’s designed to prevent.

Question 19

What problem does this solve?

Accepted Answer

It eliminates the frustration of movement during decorating and transport, helping
you work cleaner, faster, and with more precision.

Question 20

Can I return or exchange my order?

Accepted Answer

Yes! Unused, non-custom products may be returned or exchanged within 14 days of confirmed delivery, provided they are in their original condition.Custom and personalized products, as well as sale and clearance items, are final sale unless they arrive damaged, defective, or incorrect.For complete details, including return eligibility, exchanges, refunds, damaged items, and return instructions, please review our Return & Refund Policy.

Frequently Asked Questions